Quantum

The innovative business interruption claims calculation platform that integrates efficient automation with the professional service you expect from Silver Palm.
Technology and humanity in balance

Quantum is the innovative business interruption claims processing platform that delivers seamless, data-driven claims. Paired with hands-on, personalized service from experienced Silver Palm forensic accountants, Quantum delivers the benefits of automation with a more personal touch.

  • Delivers on-demand business interruption calculations and real-time visibility of loss exposure across individual claims or aggregate claims pools.
  • Automates the intake, evaluation and client reporting associated with damages analysis.
  • Accelerates the collection and analysis of financial data related to business interruption claims.
  • Enables the handling of large volumes of business interruption claims and provides live status updates on claim portfolios or single claims.
  • Allows authorized user groups to access status reports to monitor their own cases.

Quantum – key features and benefits

Leverages Silver Palm’s decades of business interruption experience and loss data across industries and geographies to accelerate calculations that drive settlements with insurance policyholders.

  • Unlimited scalability allows for high volume of claims to be uploaded and processed simultaneously and reduces system bottlenecks. Can also integrate directly with claims management systems for seamless data transfer for standalone claims pools.
  • Faster settlements – data-driven AI calculations plus automation enables opening and closing claims faster than traditional, manual processes. Loss calculations in as little as one day.
  • Dynamic reporting – ability to run dynamic reports using custom fields and parameters.
  • Results without redundancies – innovative platform eliminates redundancies and speeds up the business interruption claims process.
  • Maximum clarity – unbiased, data-driven AI calculations to produce transparent settlements that policyholders can trust.
Technology and humanity in balance

Quantum is the innovative business interruption claims processing platform that delivers seamless, data-driven claims. Paired with hands-on, personalized service from experienced Silver Palm forensic accountants, Quantum delivers the benefits of automation with a more personal touch.

  • Delivers on-demand business interruption calculations and real-time visibility of loss exposure across individual claims or aggregate claims pools.
  • Automates the intake, evaluation and client reporting associated with damages analysis.
  • Accelerates the collection and analysis of financial data related to business interruption claims.
  • Enables the handling of large volumes of business interruption claims and provides live status updates on claim portfolios or single claims.
  • Allows authorized user groups to access status reports to monitor their own cases.

Quantum is supported by multiple customer service channels, backed by Silver Palm’s more than 40 years of global forensic accounting experience.

  • Extensive experience – Silver Palm’s 40+ years of forensic accounting experience across six continents means we deeply understand the business interruption claims process.
  • Professional customer service – balancing automation with customer service so insurance policyholders feel supported in the claims process.
  • Proactive communication – Quantum offers automated email communications and case alerts, providing instant updates on changes in claim status to continuously move claims toward resolution.
  • Flexible fixed-fee pricing structure – Silver Palm can customize the service levels with Quantum so you only pay for the features that fit your needs.
  • Fair settlements for all – Quantum translates into fair settlements for all, delivering a faster and more satisfying claims experience for your policyholders.