In the aftermath of a catastrophic event, the need to resolve claims is critical to moving forward. As individuals and businesses await insurance decisions to help them put their lives back together, insurers must rapidly assess losses that aren’t always straightforward. Our experienced forensic accountants stand ready to support in a crisis. We swiftly provide investigative expertise, reviewing the extent of damage and quantifying associated losses so our insurance clients are free to focus on delivering prompt service and caring support.
Silver Palm’s skilled professionals have assisted insurers in the accounting review of losses following many of the largest catastrophes in recent years – the New Zealand earthquakes, the earthquake and tsunami in Japan, the Chile earthquake, Hurricanes Katrina, Harvey, Irma and Maria, the floods in Thailand, Superstorm Sandy and the wildfires in California.
We work closely with loss adjusters to undertake accounting investigations in a wide range of industries and catastrophic conditions. Internal teams are assembled to handle each particular assignment, with members selected on the basis of expertise required. It is not unusual for team members to be located in different offices. Each team is partner-led and the partner takes a hands-on role in each assignment.
Quantum, Silver Palm’s business interruption claims processing platform, accelerates the calculations that drive our process, ensuring a modernised approach that delivers speed and volume. Our automated processes paired with hands-on personalised service enable us to seamlessly reduce costs, eliminate redundancies, accelerate claim management, and bring maximum transparency to our clients.
Our assistance on claims from catastrophes extends across many industries, including electronics/semiconductors, technology, food & beverage processing, hospitality, leisure & tourism, manufacturing, pharmaceuticals, shipping, mining and retail, among others.
An investigation typically includes: